Ecteon Service Overview

Ecteon Service Overview

Contract management is a complex function for most enterprises. As a value-based company, we are committed to helping you assess both the benefits you might gain from Contraxx and hurdles to realizing those gains.

Ecteon Services

Ecteon provides business process planning, implementation, training and support. Throughout our 30 years in the business, we have developed extensive expertise and knowledge across multiple industries and can provide consulting services to help you optimize your contract management system.

  • BUSINESS PROCESS PLANNING
    • Assessment of current business processes related to contract management
    • Our Senior Client Partners (SCPs) conduct on-site visits with your contract manager and key personnel
    • SCPs provide concrete recommendations relating to systems integration review, data conversion services, document management, etc.
    • SCPs present a comprehensive design plan that illustrates a seamless transition to a state-of-the-art contract management system
  • IMPLEMENTATION
    • Deploy Contraxx in as little as three to four weeks with no programming-level customization
    • Work with experts who understand the technical infrastructure needed to install
    • Receive a SCP responsible for all aspects of your implementation project
    • Tools such as XML, SQL and ODMA interact with our Java-based System Interface Wizard, providing a turnkey approach to data conversions and system interfaces, no programming required
    • 15-minute installation available on a low-cost, standard Windows/Intel server platform
  • TRAINING
    • Depending on your specific requirements, Ecteon will train your contract administration personnel and business users at every level of your organization
    • Contraxx comes with an extensive user manual that is modifiable using language and terms specific to your company
    • On-site training at your location and/or convenient web-based training is available
  • COMPLIANCE
    • Manage key dates associated with a contract
    • Contract dates can be linked to a notification email and/or places on a user’s dashboard
    • Workflow rules ensure your enterprise appropriately addresses end of contract obligations
  • SUPPORT
    • Design a custom support package that meets your specific needs
    • Help desk software
    • Email Support
    • Call Center
    • Software Upgrades
    • Data conversion services