Valuing their customer relationships is key to this new honor
NASHVILLE, Tenn., September 4, 2019 – Ecteon, one of the nation’s leading Contract Lifecycle Management (CLM) software companies, has long been a favored choice for enterprise companies, thanks to their experience with complex contracting processes, their competitive pricing, and rapid implementation timelines. However, it is Ecteon’s dedication to exceeding expectations and supporting their loyal customer base that helped them earn their latest recognition: a place on The Silicon Review magazine’s list of “50 Most Trustworthy Companies of the Year 2019”.
As Richard Eckerstrom, Ecteon’s CEO, explains, “An important factor in Ecteon’s success has been the mutual trust developed between the Ecteon team and Ecteon’s customers. Working with our clients’ contracts requires our Contraxx software to handle highly confidential mission critical data of our customers.”
Eckerstrom elaborates: “When considering the many facets of that mutual trust, Ecteon’s customers have learned they can trust Ecteon to care about their best interests. This culture of trust and customer care has resulted in many long-term partnerships with Ecteon.”
Kaiser Permanente Northwest, one of Ecteon’s clients, describes their relationship, “Ecteon continued to stay involved, troubleshooting as needed and helping accommodate technical modifications due to market policy changes. Ecteon continued to be responsive long after the project closed. I’ve never had a system with vendor support as stable as this. Ecteon is a rare kind of supplier partner.”
This new honor comes on the heels of others received earlier this year. Ecteon has been recognized for its advancements by many industry associations and publications, including:
- A Top 10 CLM in 2019 and Innovative Leader in Contract Lifecycle Management Software by Business-Software.com;
- One of the 20 Most Promising Enterprise Contract Management Solution Providers by CIO Review;
- Featured in Gartner’s “Market Guide for Contract Life Cycle Management”
“We are proud to have the 33-year, innovative legacy of Contraxx, and a commitment to our customers that brings strength and reliability to the CLM market. Our commitment to implement quality solutions and offer reliable product support is only further strengthened when we remember our incredible business journey,” added Eckerstrom.
For more information about Ecteon, its services and commitment to customers, visit Ecteon.com.
About Ecteon, Inc.
Ecteon is a contract management software company based in Nashville, Tennessee. It’s premier enterprise content management (ECM) system, Contraxx, helps companies with complex contracting requirements. Ecteon offers unique insights that enable customers to effectively and reliably manage their entire contract lifecycle. Ecteon is a 100% employee-owned, private U.S. corporation. Ecteon has long-term, stable partnerships with referenceable customers across a wide range of vertical markets and industries such as media & entertainment, retail, energy, banking, insurance, and healthcare. Some of its most recognizable clients include, Blue Shield of CA, Dick’s Sporting Goods, World Wrestling Entertainment (WWE), Universal Music, Meredith Entertainment, and Kaiser Permanente to name a few.
About Richard Eckerstrom
Richard Eckerstrom started Ecteon in 1986. In the early 90s, Eckerstrom established the company as a leader in entertainment industry consulting, leading to key engagements with companies such as Sony, Time-Warner, Bertelsmann, and Universal. Prior to Ecteon, Eckerstrom spent several years working in corporate finance, strategic planning, software marketing, and new product development.