How We Made Ridiculously Complex Health Insurance Contract Management Elegantly Simple
About the Webinar
Managing the plan documentation associated with health insurance group coverage contracting can be perhaps the most complicated of all processes. Regulatory filings and compliance requirements are constantly in a state of flux involving tightly monitored and sometimes conflicting state and federal approval deadlines, in a strict, yet ever-changing regulatory environment.
The prospect of managing contract documents in this chaotic and at the same time highly complex environment can be dizzying even for seasoned contracting professionals.
Join us to hear how Jessica John, Contracts and Benefits Administration Manager for Kaiser Permanente Northwest (KPNW), and Ecteon’s CTO, Lonnie Blackwood, made the business of managing KPNW’s seemingly overwhelming process elegantly simple. IACCM’s Tim Cummins will participate as a speaker and facilitator.
In this webinar, you will:
- Learn how KPNW pushed the innovation boundaries of contracting process capability for their team and the Ecteon partnership
- See how an ultimately modest solution had far-reaching and mission critical impact to its users
- Get inspired by a remarkable change management journey that has cross-industry implications!